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Customer Service
Representative
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Intelligent Energy (r), The Intelligent Choice!

Customer Service:

Customer Interactive Chat:

Click the image above to begin your chat.
available 8am to 7pm EST Mon - Fri.

By Phone:

Georgia Residential and Commercial Customer Service:
(877) 342-5434 (toll free)

Florida Commercial Customer Service:
(800) 724-1880 (toll free)

New Jersey Customer Service:
(800) 927-9794 (toll free)

New York Customer Service:
(800) 724-1880 (toll free)

By Mail:
Intelligent Energy®
Attention: Customer Service
PO Box 791263
Baltimore, MD 21279-1263

By Fax:
Fax Number: (352) 332-1936
Please include your account number, name,
and phone number where you can be reached.

By Email:
CustomerService@InfiniteEnergy.com

Customer Links:

Customer Service FAQ:
Got questions? Click here for the Customer Service FAQ!

Customer Online Account: Click here to view and pay your bills online.

Payment Address:

To mail your payment, please use one of the two addresses below:

Standard Payments
Infinite Energy, Inc.
P.O. Box 791263
Baltimore, MD 21279-1263
Please allow 7 - 10 days for mailed payments to post to your account.

Overnight Payments
If you are mailing your payment by overnight methods, please use the following address:
Infinite Energy, Inc. - Box #791263
c/o SunTrust Bank, Inc.
1000 Stewart Avenue
Glen Burnie, MD 21061-3209
Please allow 24 hours after the receipt of your payment to post to your account.